HCLTech: Supercharging Progress | Digital, Engineering and Cloud
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Enhancing customer experience for a major APAC bank
Case study

Enhancing customer experience for a major APAC bank

HCLTech leveraged the Pega platform to deliver personalized CRM solution
Delivering compliance excellence and a 360-degree view in retail banking
Case study

Delivering compliance excellence and a 360-degree view in retail banking

HCLTech provided a simplified, scalable and efficient solution through the PEGA platform

Elevating business applications for an American financial services provider
Case study

Elevating business applications for an American financial services provider

HCLTech modernizes application signing and preservation of documents by using Pega
Improved Customer Experience
Case study

Improved Customer Experience

For a European telecom service provider
Standardizing business processes for improved customer engagement
Case study

Standardizing business processes for improved customer engagement

HCLTech implemented a compliance-driven migration for a US-based financial services holding company
Advancing SME finance through same-day lending decisions
Case study

Advancing SME finance through same-day lending decisions

HCLTech delivered Pega-enabled, superior loan origination solution
Improved customer satisfaction through rapid home loan disbursement
Case study

Improved customer satisfaction through rapid home loan disbursement

HCLTech harnesses Pega platform to pioneer digital transformation in home buying
Customer
Case study

Customer journey to Cloud transformation for a global lifestyle brand

Experience better customer satisfaction and order management with HCLTech Salesforce Solution

Re-imagining customer experience for an energy and utility major
Case study

Re-imagining customer experience for an energy and utility major

HCLTech delivered a transformative cloud integration for a better customer experience and satisfaction
Offering seamless customer experiences with data-driven ease
Case study

Offering seamless customer experiences with data-driven ease

HCLTech delivered agility and data scalability to a renowned financial customer

Simplified contact center user experience
Case study

Simplified contact center user experience

HCLTech enhanced the client’s customer experience delivery capabilities through like-to-like contact center migration
Improving Customer Experience and Operation Excellence for a Fortune 500 company
Case study

Improving Customer Experience and Operation Excellence for a Fortune 500 company

The company struggled with manual processes and high dependencies on process SMEs. We leveraged our Business Transformation Framework to improve CX and OpX to speed up decision-making.