Streamline product sustenance services with analytics and machine learning

Solution to help enterprises transform their marketing landscape and increase customer experience platform efficiency

For a European telecom service provider

Drive transformation for in-store experiences

The company struggled with manual processes and high dependencies on process SMEs. We leveraged our Business Transformation Framework to improve CX and OpX to speed up decision-making.

For a global leader in industrial tools and hardware

Accelerating performance and enhancing customer-centricity with experience transformation

HCLTech enhanced the client’s customer experience delivery capabilities through like-to-like contact center migration

HCLTech delivered agility and data scalability to a renowned financial customer

HCLTech transforms operations for a leading consumer goods company, leading to streamlined processes, compliant documentation and data automation

Leveraging IT and improving the end customer experience.

HCLTech helped the client turn transaction data into customer insights.