Improving Customer Experience and Operation Excellence for a Fortune 500 company
The company struggled with manual processes and high dependencies on process SMEs. We leveraged our Business Transformation Framework to improve CX and OpX to speed up decision-making.
Data center transformation by migration to Azure
Leveraging IT and improving the end customer experience.
Offering seamless customer experiences with data-driven ease
HCLTech delivered agility and data scalability to a renowned financial customer
Modernizing business operations for a major South American bank
Accelerating performance and enhancing customer-centricity with experience transformation
Simplified contact center user experience
HCLTech enhanced the client’s customer experience delivery capabilities through like-to-like contact center migration
Accelerating customer engagement with automation
HCLTech transforms operations for a leading consumer goods company, leading to streamlined processes, compliant documentation and data automation
Enhancing home buying experiences with superior customer service
HCLTech implements a Pega-based property valuation solution for efficient home loans
Streamlining e-commerce integration for enhanced customer experience
HCLTech helped Optimize operations for enhanced customer experience through E-commerce Integration
Improving customer experience through streamlined global IT operations
Maximize IT Modernization
Delivering exceptional user experience design
For a European multinational pharmaceutical giant
Driving customer satisfaction for a Fortune-500 industrial tool manufacturer
Enabling customer-centric, technology-driven enterprises
Elevated customer experience with modern mortgage origination platform
Automated loan origination process to drive profitability, efficiency and customer experience