Delivering seamless customer experiences through cognitive customer journeys
HCLTech ACS ensures that you get the fluidity of the modern cloud, the agility of DevOps and the sophistication of modern digital customer journeys in the same platform with the right ecosystem.
Customer Experience Management
With numerous industry-specific CX solutions and design capabilities, we are reinventing the customer experience realm through the power of cognitive intelligence, robotics and virtual assistants.
Artificial Intelligence (AI) Service Providers & Solutions
HCLTech offers a unique set of end-to-end AI capabilities, from chip development to business process optimization.
Powering the future of intelligent insights and decision-making
Increase business operation efficiency, support better customer experiences and drive disruptive business outcomes with our Data and AI capabilities.
Sustainability and eCommerce
Adopt and embrace sustainability with a range of eCommerce solutions
Reimagining IT service management through artificial intelligence
We redefined business process for a leading furniture retailer
Accelerating customer engagement with automation
HCLTech transforms operations for a leading consumer goods company, leading to streamlined processes, compliant documentation and data automation
Using AI to provide patients with answers fast
Find out how HCLTech leveraged Microsoft Copilot Studio to provide medical center with accurate information whenever they need
Simplified contact center user experience
HCLTech enhanced the client’s customer experience delivery capabilities through like-to-like contact center migration
Migrating to a seamless human experience with Generative AI
See how HCLTech is improving operations efficiency and driving long-term savings for one organization, by building Microsoft Azure OpenAI into their customer service desk ticket resolution process.
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