Job description:

ICM automationAlertsSkill Set ICMthere are 2 open positionsLocation is BangaloreCandidate should have working experience in ICM portalIncident tracking, assignationOncall Duty

• To be responsible for providing technical guidance or solutions ;define, advocate, and implement best practices and coding standards for the team.
• To develop and guide the team members in enhancing their technical capabilities and increasing productivity
• To ensure process compliance in the assigned module, and participate in technical discussionsorreview as a technical consultant for feasibility study (technical alternatives, best packages, supporting architecture best practices, technical risks, breakdown into components, estimations).
• To prepare and submit status reports for minimizing exposure and risks on the project or closure of escalations.