Specialist with Domain Competencies (BSERV )-Retail-Order-to-Cash in Sofia | HCLTech
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Job Description

Specialist

Job Summary

  • Location: Sofia

  • Project role: Specialist

  • Qualification: BASc - Bachelor of Arts and Science

  • Experience: 0-3 Years

  • Skills: Cash

  • No. of positions: 1

Job description:

Associate with French - Order to Cash Processes
HCLTech is a global technology company, home to more than 219,000+ people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2024 totaled $13.4 billion.

One of our Clients is a Fortune 500 company in the Information Technology business with a mixture of customer base - Partners, SMBs, Public sector, Large and Key customers giving access to a variety of business activities. We are covering full range of OTC processes starting from the contract set up, through the billing and query management until the point the payment is made and booked. We maintain a solid core team with 5 to 12 years of experience, great professional involvement securing strong business outcome and expansion potential.

Main focus:
  • Responsible for one of the following Order to Cash activities:
    - Contract set up
    - Billing
    - Dispute management
    - Cash collection
  • Ensure smooth and accurate performance of the process
  • Validate contract and billing documentation, process change requests and updates, manage customer queries
  • Maintain internal and external communications with different departments and partners/ costumers
  • Prepare and analyze reports and support documents as per the business needs
  • Ensure absolute compliance with corporate guidelines, ethical and financial rules

    Requirements:
  • Fluent in French language (both written and verbal); Professional level of English
  • Experienced in administrative or customer interaction role
  • Self-motivated and willing to learn new skills
  • Driven by team’s success and deadlines kept
  • Confident in use of MS Office
  • Organized, friendly and communicative
  • Any experience in a similar role will be considered an advantage

Why Join Us:

At HCL Technologies, we promise many varied opportunities for you to learn, along with the potential to do innovative, interesting work, and to fast track your career. You will have access to the Global clients and team from some of the most experienced leaders in the tech industry who will enable you to get on the fast track to a rewarding tech career. HCL Technologies offers the leadership, flexibility, and people-friendly work culture to enrich the life of an employee and of those around them - to find greater stability, purpose, and growth both personally and professionally.

We encourage our people to try things differently, provide them with the freedom to explore, opportunities to grown, and experiment while offering intensive training and on-the-job coaching opportunities. Our people take pride in their enthusiasm and commitment to go beyond. And we celebrate this collective pride. Below are few of the benefits and perks:

  • Global careers and mobility
  • A flexible (remote) working environment with work-life balance
  • Great opportunities to make the role your own, upskill yourself and get involved with exciting projects
  • Total Wellbeing is our focus. Alongside your professional excellence, you join the likeminded colleagues to create a larger impact within the company and society at large in your chosen area of passion - CSR Council, Diversity Council, Sparks – Engagement Champion to name a few
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