Job Description
Specialist
Job Summary
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Location: North Carolina
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Project role: Specialist
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Qualification: B-Tech
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Experience: 0-3 Years
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Skills: Customer Service
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No. of positions: 7
Job description:
To be responsible for accurate and timely sorting, prioritizing, keying, verification, validation of data and perform quality review and process fulfillment ensuring client requirement are met.
- To maintain company safeguards to protect confidential client information, identify & communicate erroneous, inaccurate, and/or inefficient output/processes to leadership and participate in problem resolutions.
- To order inventory based on weekly usage and maintain resource & asset protection practices to control sensitive & perishable client inventory.
- To organize, prioritize and prepare printed documents (letters, envelopes, coupons, checks, enclosure) & shipping material and fulfill all outgoing material based on client instructions.
- To perform data entry function such as key in alpha/numeric/symbolic data from source documents into various software programs, ensure correctness & completeness of all outgoing material.
- To perform quality review of completed material(self/peer's), prepare outgoing material & billing invoice for mail/postage processing and prepare & submit electronic reports for total completed/rejected output.
Disclaimer
HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation.