Job description:

Essential Duties and Responsibilities:Customer Focus: Lead functional scope definition and design for Ariba Upstream, Downstream and Supply Chain Collaboration solution / Uses knowledge of customer s business and industry to assess findings and shape solutions. Influences the opinions and decisions of clients using understanding of client s organizational processes and structure / Speaks to a variety of customers from different departments, at different levels, and in large or small groups (e.g. client project manager, technical team). Knows customer problems and anticipates their needs / Identifies client issues and approaches for determining potential solutions. Recognizes the service needs associated with a client-focused business model / Dedicated to delivering exceptional results. Leads customers through the lifecycle of an Ariba implementation.o Guides customers through the design process to make decisions with full visibility into Ariba Best Practices.o Assists customers in the development of processes and procedures which leverage Ariba solution functionality being deployed.o Authors Functional and Technical design documents.o Plans and manages project tasks and resources to ensure deliverables are on time, within budget, and meet quality standards to achieve high customer satisfaction.o Often will lead some portion of the customer deployment.o Can deploy Ariba solutions that they may not have previously deployed. Shares expertise through training and communications with customers ensuring knowledge transfer and the desired level of self-sufficiency is achieved. Ariba Solution Expertise: Builds solution, customer, and industry knowledge by leveraging the appropriate resources (internally at Ariba and externally at the client). Synthesizes learnings into a logical story using quantitative/qualitative data and/or sound reasoning. Communicates to effectively resolve problems or issues. Applies a broad knowledge of Ariba Upstream, Downstream and Supply Chain solutions and its integration to client s backend ERP system. Establishes credibility as a conduit for solutions expertise with customers (e.g., positive customer feedback), and is viewed as trusted advisor to the customer Teamwork: Executes with minimal guidance and shows strong initiative. Works with project manager to determine what resources/skills are needed and brings them in as necessary. Maintains regular communication with team members (e.g., face-to-face, via voicemails, emails) so everyone understands what the others are working on. Proactively collaborates with teammates to anticipate and respond to issues that could impact solution delivery (e.g., change in scope). Displays proactive communication (i.e., face-to-face meetings and phone calls are more frequent than emails). Manages internal and external resources to optimize client impact. Practice Development: Assists to refine existing or assists in developing new intellectual property and methodology, frameworks and tools (e.g., questionnaires, presentations, implementation methodology, performance management) based on project experience, research, and analysis. Actively contributes to knowledge capital. Assists in developing and leading trainings on area of expertise.Preferred Qualifications

• To oversee quality assurance processes, ensuring adherence to coding standards , implementation of best practices and perform Value creation and KM activities.
• To ensure process improvement and compliance| and participate in technical design discussion and to review technical documents.
• Responsible for shaping the over