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Project manager - hcl owned
Job Description
Project manager - hcl owned
Job Summary
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Location: New York
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Project role: Project manager - hcl owned
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Qualification: B-Tech
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Experience: 7.5-12 Years
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Skills: ITSM Solutions
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No. of positions: 1
Job description:
"Review and optimize policies, processes and procedures, documents,
Ensure and effective integration b/w assigned process area and other realted ITSM V4 areas
Drive for on-going maturation of ITSM tools based on ITIL V4 requirements
Ensure all ASM & AD teams are operating addherance to ITIL V4
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- To create all quality documents, collect metrics data and conducting Audits. To perform Value creation and KM activities.
- To create project plans and keep track of schedule for on time delivery as per the defined quality standards
- To ensure process improvement and compliance, and participate in technical design discussion and to review technical documents
- Co-ordination with On-Site Engineers and attending customer calls
- Raising risks, issues and escalation to senior management and customer
Disclaimer
HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcl.com for investigation.