Job description:

We are looking for a Site Reliability Engineer to:
Be responsible for working with key stakeholders in Engineering, Product
Management, Operations and Support Services to identify opportunities for
continuous improvement.
Able to work collaboratively with Engineering, to contribute to the successful
design and development of new products and services with improved
Monitoring, Alerting and Automation capabilities.
Track record of implementing Monitoring tooling to encompass: Health state of
Infrastructure, Network, Log & Events, Performance, Capacity and Synthetic
monitoring.
Experience in Data Correlation & Analysis and Configuring Alerts for detected
issues / incidents.
Knowledge of Azure Open AI, and how various data sources can be integrated
with the AI for data analysis, in order to initiate events based on informed
decision making.
Track record of developing Automated solutions that have driven efficiencies
through the elimination of manual toil.
Ability to analyse solution design and architectural design documents, in order to
identify potential points of failure and areas that require monitoring, both
between systems and system inputs & outputs for validation.
Implementing proactive remediation automation based on past issues /
incidents and hypothesising use cases where an issue / incident may, thereby,
automatically restoring stability, should the incident occur.
Experience in leading Blameless Post-Mortems, following production incidents /
outages, in order to identify opportunities for improvement.
Track record of driving the implementation of improvements from lessons
learned.

• To clearly understand the client's cybersecurity environment and respective product.
• To monitor, configure, and troubleshoot cybersecurity issues and related monitoring tools
• To analyse and validate cybersecurity incidents in-detail and help the L3 team with RCA/data or logs collection
• To enable knowledge transfer/trainings through creation/ maintenance of configuration documents, test plans, operational manuals and provide operational training to L1 team.
• To analyse and fine-tune cybersecurity policies, participate in cybersecurity review calls pertaining to change requests & recommendations on cybersecurity policy changes.
• To implement changes, monitor security device performance and implements performance tuning when necessary.
• To prepare analyses and reports to highlight the project progress/challenges and ensure quality and accuracy to the client