HCL Technologies Annual Report 2023-24
Supercharging Progress for our People
Unlocking People Potential

Enabling Our People to Find Their Spark

Our 227,000+ people propel our progress everyday through their passion and commitment. They help us create differentiation in the market. We are focused on attracting the best talent and helping them find their spark by providing them with empowering and inclusive workplace experiences.

Our People-centric Culture

We are a global top employer. We offer our people an inclusive work culture and empower them to undertake exciting opportunities to collaborate with some of the biggest global brands. We focus on next-gen capabilities and talents and provide learning opportunities at all levels. We give our people the freedom and flexibility to find their spark and grow in their own unique ways

Our Talent Strategy in the AI Era

The companies best suited to achieve success put upskilling and training at the core their agenda. This is also in line with employee expectations. At HCLTech, we have taken concrete steps to expand our ability to upskill our people. We have democratized upskilling to enable employees:

  • To find and match their mentors with specific skills they are seeking to gain
  • To openly leverage internal talent exchange platforms for job rotations and for wider global experience that can help build new skills
  • To start their career early (for some as early as high school) to stay ahead of the curve and develop skills in line with what industry demands

Our Efforts in Skill Development

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Employees trained in digital skills


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Employees benefitted from behavioral and leadership skill development courses


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Employee trained in core skills


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Total person-hours invested in training

HCLTechies during Christmas celebrations in India

HCLTechies during Christmas celebrations in India

Tenets of Our Employee Value Proposition 'Find Your Spark'

Embracing next-gen work environment and culture

  • Freedom to experiment in your role; for those ready and so inclined, it’s also the flexibility to pivot industries or change roles.
  • Skill-based learning opportunities at all levels.
  • TalentXchange and MentorMe initiatives for employees.
  • Hybrid operating model.
  • Early-career programs (i.e., sponsored tuition assistance and apprenticeship post-HS, etc.)

Providing exciting employee experiences

  • ESG/CSR focus
  • Truly international culture
  • Diverse and inclusive environment
  • Ideapreneurship — the ingrained belief that anyone, no matter what level, can produce an idea, and if proven successful, is given the support to scale it
  • Recognition programs
  • Employee engagement driven by ERGs Wellbeing and work-life integration

Creating job enriching experiences

  • Ability to make the world’s biggest and best brands work better
  • Industry-leading work, often the first of its kind
  • Focus on next-gen capabilities and talent
  • Full spectrum of work across digital, engineering, cloud, Al and enterprise software

Delivering employment that fuels confidence

  • Frequently awarded best employer
  • Global scale you can rely on
  • Fastest-growing large tech company

Key Programs

Certified People Manager Program
Launched in April 2023, this certification program equips people managers with an effective mindset, skillset and toolset to foster inclusive leadership and do meaningful, development-focused performance conversations. By effectively conducting daily interactions, managers can set clear goals, exhibit care, recognize performance and increase engagement levels. The program has three levels: Foundation, Intermediate and Advanced certification. In FY24, 5,100+ managers completed Foundation level while 2,000+ are enrolled in the Intermediate level and are progressing toward certification.

MentorMe
HCLTech’s MentorMe is a platform where employees, managers and leaders come together to share knowledge and experience for mutual enrichment and development. MentorMe connects colleagues to share their expertise while building interdepartmental networks and creating a supportive team culture. Through a profile-matching algorithm, mentees can find mentors who can provide expert advice on the subjects and skills they need, whether for their current role or next role. We are currently running eight mentorship programs through our MentorMe platform. Nearly 18,700 employees, 30% of which are women, are now part of these programs across 53 countries.

TalentXchange
TalentXchange is HCLTech’s talent mobility program. It’s an AI-powered talent marketplace that helps employees search and apply for new roles and opportunities within the company. The program offers internal growth and mobility opportunities based on evolving career aspirations. Over the past year, the platform has facilitated the submission of applications for career transfers by 36,000 individuals. At HCLTech, we believe that we must focus on both upskilling and reskilling our employees to meet the needs of processes refactored by GenAI.

Aspire
Aspire learning paths offer organization-wide digital and emerging technology self-learning courses to help employees become digitally savvy. These technologies include AI, GenAI, machine learning, cloud computing, data analytics, robotic process automation and more. Aspire has a global uptake of ~14,000 employees in last four months.

Aspirational Learning Journey
Aspirational Learning Journey is a strategic program that provides an opportunity to employees to develop in-demand skills such as GenAI. It involves aligning skill-based learning journeys with long-term business objectives, investing in career aspirations and growth of the employees by enabling internal fulfilment and fostering a culture of learning and upskilling. 38,000+ employees have registered in 86 skill-based learning journeys.

Expanding to Global Nearshore Regions

We continue to strengthen our global delivery network with the expansion to global nearshore locations. This expansive network is testimony to our global delivery and service excellence in line with the growing market demand and broadening talent pool. Our industry-leading localization efforts further strengthen our engagement models, ensuring an inclusive and diverse set of people and creating unmatched value for our global clients.

HCLTech Chairperson Roshni Nadar Malhotra at the inauguration of our Morocco delivery center

HCLTech Chairperson Roshni Nadar Malhotra at the inauguration of our Morocco delivery center

HCLTech CEO & Managing Director C Vijayakumar inaugurating our global delivery center in lasi, Romania

HCLTech CEO & Managing Director C Vijayakumar inaugurating our global delivery center in lasi, Romania

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Delivery centers in nearshore countries

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In-demand languages covered


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People

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Nearshore countries


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Clients trust HCLTech nearshore locations

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Local talent

Expansion into New Vistas

Our New Vistas centers allow us to access abundant talent in upcoming hubs in India while creating local employment opportunities. HCLTech has state-of-the-art facilities and strong leadership at its expansive network of New Vistas locations - Lucknow, Madurai, Nagpur and Vijayawada. Together these centers employ around 25,000+ people working across digital, engineering and cloud/AI.

Investing in the Next Generation of Talent

Our early-career program TechBee offers opportunities to high school students to develop tech skills and pursue full-time careers. The program is a unique blend of classroom and on-the-job training components. After completing the program, students can pursue higher education programs at leading educational institutes including Indian Institute of Technology Guwahati, Birla Institute of Technology Pilani and SASTRA University. In FY24, HCLTech partnered with the National Skill Development Corporation (NSDC), the principal architect of India’s skill ecosystem, to expand the program’s accessibility even further. HCLTech will spend the next few years educating high school children in advanced technologies, preparing them for the constantly changing prospects in the IT industry.

HCLTech’s Employee Resource Groups: Driving Employee-led DEI Progress

Our goal is to nurture groups within our organization that create a deep sense of belonging. Our Employee Resources Groups (ERGs) give our people a community resource to gain connection, emotional support and strategic and professional guidance system of interwoven communities that supercharge our global family.

Women Connect Network

The Women Connect Network is committed to elevating the voices of women at HCLTech, empowering them and further recognizing, valuing and celebrating their distinct identities and achievements. By providing an extra layer of support, this network enables women to take advantage of opportunities and helps supercharge progress for everyone. It provides a forum for women to advance their careers, manage professional development and have productive conversations about the challenges and prejudices that exist in the workplace.

Pride@HCLTech

Pride@HCLTech embodies the profound significance of LGBTQ+ pride, affirming the empowerment that comes from being embraced and celebrated by one’s community. This Employee Resource Group (ERG) is dedicated to promoting diversity and fostering an inclusive, safe and supportive work environment for all lesbian, gay, bisexual, transgender and queer employees and their allies at HCLTech.

Ability Connect Network

This community is for individuals with disabilities, those who support colleagues with disabilities and any employee interested in advocating for accessibility. Through education, advocacy and networking, the ERG strives to guarantee that all employees affected by a disability, either directly or indirectly, have the resources, opportunities and support necessary to thrive in their careers. In doing so, it contributes to HCLTech’s mission of creating a safer world for all.

Black Employee Resource Group

The Black Employees Resource Group (BERG) and their allies are integral to HCLTech’s success. They provide invaluable support, promote the development of black employees and honor important cultural milestones like Black History Month and Juneteenth. Through their efforts, they help strengthen an inclusive workplace where African American employees can thrive, fostering strong relationships, expanding knowledge and advancing careers.

Latino Employees and Allies Resources Network

As a beacon of support and advocacy for Latino employees and their allies, the Latino Employees and Allies Resources Network (LEARN) believes in the enduring pursuit of knowledge and growth. LEARN hosts events throughout the year to foster a sense of ‘familia’ by educating HCLTechies about Latino culture and empowering growth and volunteer opportunities in the Latino community. The group is committed to the representation, advancement and inclusion of Latino employees and their allies worldwide.

Asian Network

Embracing diversity within our ranks, the Asian Network champions the vibrant tapestry of Asian culture at HCLTech. The Asian Network and its allies spearhead initiatives for professional growth and community engagement among Asian employees at HCLTech. From commemorating Lunar New Year to honoring Asian American and Pacific Islander Heritage Month and the Autumn Moon Festival, the group hosts a plethora of events throughout the year, fostering cultural appreciation and connection.

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Increase in leadership gender diversity in the last five years


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Increase in team members with disabilities


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New moms returning after maternity leave

Featured Programs

Inclusion Lab: The focus is to enable our leaders with resources that can help to incorporate Inclusion into an organization’s values to guide behaviors and invite senior leaders to embody inclusive leadership that further cascades into managers and their teams. It establishes accountability framework for non- inclusive behaviors and integrate inclusive leadership capabilities.

Inclusion @ Scale: It highlights the essence of micro-learning nuggets that are short video modules to ensure continuous education, increased awareness and sustained application of inclusive practices on the go.

Inclusion in Action: Allyship is a virtual instructor-led (VILT) learning program to further the DEI agenda by creating DEI Champions who, as Allies, will help address the specific inclusion practice internally and call out non- inclusive behaviors.