HCL Technologies Annual Report 2023-24
HCLSoftware

HCLSoftware offers software products and cloud-based solutions across Total Experience (TX), Business Applications and Industry Software, Data and Analytics (Actian), Intelligent Operations (IO) and Security and Compliance, along with a bucket of Specialized Products, to make organizations more competitive while providing strategic insights and technologies needed to succeed in an increasingly hyperconnected world.

HCLSoftware is driven by purpose with an element of passion, sense of pride and orientation toward results, delivering sustainable growth for partners, customers and society.

Our purpose is fueled by empathetic and value-centric approach to customer requirements, thereby rendering best technology choices that are driven by strategic flexibility. This is what makes us different.

HCLSoftware

Key Highlights

HCLSoftware empowers 65 of the Fortune 100 and 220 Fortune 500 companies worldwide. Our world-class team and an unmatched portfolio of innovative, comprehensive software products and solutions drive success as they bring our business partners and customers into the digital+ economy.

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Countries where we have clients

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Products


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Clients globally

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Business partners


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Employees

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Innovation centers

Our products help:

Secure and manage 100 million endpoints

Save 50% in application development costs


Achieve 98% faster vulnerability remediation

Process $200 billion in online sales transactions annually


Reduce static app security testing false positives by 98%

Generate 2 million conversational AI interactions per month

Outlook for FY25

Technology is sprinting ahead, fueled by giant trends like big data, cloud and GenAI. The digital+ economy is not just growing — it’s booming. At HCLSoftware, we do not just keep pace; we are leading the charge. Our portfolio and teams have undergone a transformation, purpose-built to empower our business partners and customers to master this historic shift.

Technology Trends

  • HCLSoftware will put its AI philosophy into practice — adopting, embedding, plugging in and infusing AI from its products into cloud and XaaS solutions. HCLSoftware will continue to enrich its products with key GenAI capabilities to bring new productivity and efficiency benefits to its customers.

Market Growth Opportunities

  • HCLSoftware will continue to expand its footprint in high-growth markets across Africa, the Middle East and India. We are targeting opportunities to support high-growth market potential by partnering with businesses and governments to further nurture the global technology ecosystem.

Knowledge and Innovation Investment

  • HCLSoftware has made substantial investments in India and offers numerous built-in-India software solutions from which customers benefit worldwide. Through the Make in India initiative, HCLSoftware continues to accelerate its focus on knowledge and innovation.

Adoption Trends

To address the increasing demand for cloud-based solutions, we will continue to advance our cloud solution strategy

Business Cloud

  • combining multi-source data, integrations and simplicity with speed and efficiency

Total Experience Cloud

  • offering packaged capabilities along with the power to build low-code or multi-channel, multi-experience applications

Hybrid Data Cloud

  • with a range of data platforms, approaches and capabilities to choose from

Intelligent Operations Cloud

  • melding all of our automation assets into globally scalable, AI-enabled secure cloud solutions

Security and Compliance Cloud

  • enabling observability, remediation and analytics across security and compliance

Boasting a dynamic array of software solutions that have consistently delivered success for our clients, our partners and ourselves, HCLSoftware has emerged as a market leader. Looking ahead, we are armed with cutting-edge technology, unmatched human talent and robust business partnerships, all strategically aligned to thrive in the flourishing digital+ economy through strategic investments in its most promising frontiers.

Clients Speak

Quotes

HCL Digital Experience will further reduce the cost of ownership while allowing us to keep the software up to date with the latest HCLSoftware has to offer. We are excited for what the future holds and look forward to advancing and improving everyday life.”

Rick Fryar, IT Architect, 3M

Quotes

HCL DRYiCE is incredible at mimicking human interactions, and when combined with Generative AI, it creates a whole new level of interactive excellence for our employees internally! DRYiCE’s AI expertise enabled self-guided issue resolution and enhanced analytics, leading to informed decisions and increased productivity.”

Geoffrey Wright, Global Solutions Owner, Employee Experience, Mondelez

Analysts Speak

Quotes

The Forrester Wave™: Unified Endpoint Management, Q4 2023

HCL BigFix Workspace is the newest enhancement to the HCL BigFix product line; it provides comprehensive management over workstations, laptops, mobile devices and servers. HCL BigFix has a fantastic reputation for solving real customer problems, which contributes to the company’s market-leading NPS, client retention and net-revenue retention numbers.”

Andrew Hewitt, Principal Analyst, Forrester

Quotes

The Forrester Wave™: Static Application Security Testing, Q3 2023

HCL AppScan has the largest coverage of languages and frameworks, including Rust, Dart, and ABAP. In addition, HCL AppScan’s “bring your own language” feature meets any customer need. Many out-of-the-box policies, rules and customizations are possible. Users can choose scan speed versus coverage when creating a scan.”

Janet Worthington, Senior Analyst, Forrester

Quotes

IDC MarketScape: Worldwide Omnichannel Marketing Platforms for B2B Enterprises 2023 Vendor Assessment

Scalability and global reach make the platform well suited for businesses with large customer bases or global operations. The company has the capabilities to handle complex omni-channel marketing initiatives and provide localized support across different regions.”

Gerry Murray, Research Director, Marketing and Sales Technology, IDC
Roger Beharry Lall, Research Director, Advertising Technologies and SMB Marketing Applications, IDC

Our Partners

Hyperscalers

Channel Partners

Tech Partners