Overview
We are excited to exhibit at SEATRADE CRUISE GLOBAL 2025 in Miami, Florida, April 7-10. Seatrade Cruise Global stands as the premier event for the cruise industry, showcasing the latest technology trends, innovative strategies, and best practices that shape the future of cruising. As a trusted partner to several cruise lines and a leading technology provider, HCLTech brings together the tools, solutions and people to “Power Intelligent Voyages."
Join us at Booth #3705 for an immersive demo and to explore how our solutions empower your staff, harmonize your technology and leverage AI to elevate guest experience.
Solutions
Hyper-Personalized Guest Experience
Immersive solutions that improve customer experience pre-stay, during stay and post-stay.
Resilient Systems
Development lifecycle automation to increase productivity, speed to market and improve security
Hyper-Personalized Guest Experience
- Virtual Concierge: Metahuman Avatar-based and GenAI-powered trip booking tool
- Omni Channel Experience: Platform offering to provision personalized multi-channel communications and social media to drive cross sell revenue
- XR Based Digital Marketing: Workbench to provision XR-based content for marketing to guests and training staff
- Experience Engineering: Targeted service stack to profile and compare digital assets against competition and to improve guest experience
Resilient Systems
- AI Force Software Dev and testing: GenAI-powered software development and testing solution to cut development times and increase developer productivity
- Cybersecurity Assurance: Solutions and services designed to monitor and protect against cyberattacks
- Intelligent Facilities Management: Platform offering to monitor and manage hotel facilities and assets centrally leading to better adherence to ESG norms, optimize energy consumption and reduce waste
- Service Reliability: Real-time event monitoring of IT assets to improve availability and reliability
Employee Empowerment
- Data Democratization: GenAI-powered insights generation tool empowering business decision making
- Automated Background Checks: Solution automating and simplifying the employee background checks for better visibility and compliance
- Agent Assist: Solution augmenting data and insight to service agents to improve quality of service and reduce MTTR
- Preventative Maintenance: Smart Industrial Assistant to empower repair technicians and improve OEE on assets
Our Team
Industry Principle & AVP, TTLH
HCLTech
Senior Regional Sales Director, TTLH
HCLTech
Associate Manager, TTLH
HCLTech
Location
Miami Beach Convention Center Miami Beach
Florence, US