Elevate User Experience, Boost Uptime and Eliminate Tech Debt
The traditional one-size-fits-all approach to application support and maintenance is obsolete. An evolving tech stack landscape means you need to evolve in lockstep, nimbly building better customer experiences while managing cost and efficiency.
HCLTech specializes in empowering businesses to embrace operational resilience and enabling our clients to anticipate, adapt and deliver cutting-edge solutions.
Go beyond automation. Improve your performance metrics. Achieve operational resilience.
Go Beyond Automation to Build Better Experiences
We call it ASM 2.0. You'll call it genius.
HCLTech ASM 2.0 is a next-gen framework that redefines application support and maintenance. This innovative solution propels your organization forward with experience-centric and business-aligned outcomes.
Leveraging intelligent automation and contextualized application support operations, we deliver the results you need to build your future today.
Operating model transformation
Integrate your app-managed services, app development and cloud modernization into a streamlined operation
Site reliability engineering
Enable faster cloud-native development to increase your platform reliability, resiliency and performance
Al-powered analytics
Layer it in for preventive operations and actionable insights for better operational decision-making
Business context
Align your application operations with business value streams to boost your organizational KPIs
Intelligent operations
End-to-end observability and AI-driven decision-making to simplify your app management and operations
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iONA Ignites ASM 2.0: Powering Your App Support and Maintenance Revolution
The iONA DigitalOps platform from HCLTech transforms enterprise operations with predictive AlOps and a proactive approach to resilient and agile operations.
HCLTech ASM 2.0, powered by iONA, optimizes costs and efforts, delivering better business outcomes by scaling agility with DevSecOps, adapting and customizing ITOps, orchestrating the app model, and upscaling the AlOps journey.
Potential increase in ops efficiency
Potential reduction in ops spend
Potential improvement in resolution times
Success Stories
Enabling business process automation for a leading American Transportation and Logistics company
HCLTech transformed support operations for enhanced efficiency and customer experience
Enabling digital transformation for a Fortune 500 financial services company
HCLTech redefines IT services to achieve resilient operations and a seamless experience
Intelligent observability and automation for a large quick-service restaurant
HCLTech achieves observability, intelligent automation, and robust operations with HCLTech iONA platform
Redefining IT operations for a leading US-based manufacturing company
Driving digital transformation with HCLTech ASM 2.0 framework to achieve resilient operations and seamless experiences
Build Your Future with Next-Gen ASM
Less upkeep. Smarter operations. Reduced tech debt. Get there with HCLTech’s application support and maintenance services.
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