Overview
Let’s meet at the ideal location for clinical trial professionals to network, share ideas and stay informed about the latest advancements in the field.
This conference offers a unique chance to connect with industry experts and gain insights into groundbreaking developments. With unmatched expertise in decentralized clinical trials and patient engagement, HCLTech provides digital solutions that seamlessly adapt to your specific needs—whether for a particular site, study, therapeutic area, or user.
Our platform is tailored for customization and crafted with flexibility and precision to enhance every facet of your clinical trial process. We provide robust application support, comprehensive e-training and ensure clinical and drug safety, along with global device provisioning.
Our omnichannel solution features self-service capabilities, integrated top-tier technologies, multilingual support and personalized end-user profiling.
Join us at the Summit for Clinical Operations Executives 2024 to explore how we are transforming clinical trial operations. Discover our innovative solutions that streamline your trials, ensuring efficiency and success at every stage.
Our Solutions
Application support
Our Clinical Application Helpdesk revolutionizes support models to enhance efficiency and synergy through a multilingual approach, ensuring swift query resolution and improved responsiveness. By combining L1 and L2 support for engineering design check (EDC) and CTMS systems and utilizing vendor original equipment manufacturers (OEMs) for L3 support, we provide comprehensive and effective real-time solutions. Additionally, our AI-powered chatbot further boosts overall performance.
E-training
Our comprehensive e-training solution revolutionizes clinical support services, ensuring streamlined processes and improved efficiency. By offering e-training for investigators and patients, developing and delivering training materials and providing on-demand eLearning, we deliver practical, real-time support to patients, clinical sites and sponsors. This integration enhances overall performance and optimizes the training experience.
Global device provisioning
Revolutionize asset management with an agile approach. By integrating patient-specific device build and lifecycle management, device distribution with data plan purchases and comprehensive device and network configuration, we deliver effective real-time solutions. Additionally, our kitting, shipping, logistics and track & trace capabilities further enhance overall performance and optimize the device lifecycle. We prioritize sustainability by using eco-friendly packing materials, reusing equipment and accessories and utilizing green courier services, thereby enhancing overall efficiency and performance.
Clinical and drug safety support
Our remote nurse and patient concierge services revolutionize patient care with a comprehensive approach, ensuring streamlined support and improved adherence. We provide effective, real-time solutions by integrating e-Visit services, remote clinical research associate (CRA) support and patient study adherence monitoring. Additionally, our pharmacovigilance case processing and automation capabilities further enhance overall performance and optimize patient safety.
Success Stories
HCLTech optimized Medidata's delivery network and enabled seamless operations, enhancing the customer experience.
HCLTech empowered field service engineers to deliver service excellence with precision and expertise for a client, a prominent player in the MedTech industry, with an immersive XR-powered training solution.
To make clinical trials easier for patients, our client was looking for a solution to support end-to-end remote trial management on a global scale.
Our Resources
Revolutionize member enrollment with a next-gen platform
Boost customer experience and loyalty
The influence of generative AI on computer system validation
Generative AI has transformed software testing, allowing for the automation of tasks like test case creation, synthetic data generation and bug detection.
Ensuring safety and innovation while integrating AI into medical devices
As the healthcare industry increasingly embraces AI, organizations need to be prepared to address the emerging regulatory challenges
Analyst Recognitions
HCLTech recognized as a Leader in Everest Group's Connected Product Engineering Services PEAK Matrix® Assessment 2024