Agentic AI solutions: Enhancing Human Capability | HCLTech
Agentic AI

Overview

Agentic AI is being hailed as the next big disruption in the Artificial Intelligence space after , and for good reason. This groundbreaking technology enables intelligent systems to operate independently, as well as to collaborate with other agents, resolve conflicts, make decisions, and execute tasks with minimal human oversight. Gartner reported that by 2028, around 78% of enterprise software applications will harness agentic AI capabilities, up from virtually 0% today. This journey towards system autonomy marks an important industry milestone.

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Our point of view

We see Agentic AI as a defining moment in the ongoing AI/GenAI revolution. Its applications are profound and immediate and enterprises as well as society at large can benefit enormously from them. A key fulcrum of its success will be accountability, trust and governance that needs to be embedded in these systems. Developing comprehensive governance frameworks will be essential for ensuring that autonomous systems align with societal values and expectations, propelling trust and transparency at the forefront of AI integration.

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Our point of view

We divide AI agentic systems in three categories:

Low-code/No-code agents

Simple use cases, more focused on citizen developers

Sequential agent workflow

Orchestration layer that reshapes enterprise workflows, and involves several agents working in sequence to get something done

Complex multi-agent scaled out systems

Agents collaborate, create consensus or resolve conflicts, and take decisions

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Examples of our Agentic AI solutions

Agentic AI for augmenting software development and IT Operations lifecycle: , our patented GenAI platform that revitalizes the software development and IT Ops lifecycle, is now enhanced to use Agentic AI leading to a further boost in productivity, improved efficiencies, and faster turnaround times.

Agentic AI for augmenting Recruitment process: Talent Navigator, our GenAI recruitment solution can search through a vast database of resumes, filter and map it to the job description, provide a simulated interview experience for the candidate, schedule the actual interview, and once recruited, setup a personalized onboarding session.

Agent Studio to build LCNC (Low-cost/No-code) agents specific to software engineering and IT operations. Includes agent orchestrator, agent management, FinOps, AI governance for orchestration, mapping and observability.

Areas where our agentic reusable solutions (AI agents) can be deployed: Network, Security, ITSM, Database, SAP, Service Desk, Orchestration platform agents, Modernization agents, and Retail return management agents to name a few.

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Get an early edge on Agentic AI

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