Generative AI has evolved significantly and can transform enterprises across various activities, including enhancing customer experiences, increasing knowledge worker productivity, generating content, improving personalization and more.
HCLTech's GenAI offerings take a comprehensive approach across industries and business functions. These offerings prioritize innovation while adhering to a responsible and ethical AI framework, ensuring privacy, protecting intellectual property rights, promoting fairness and verifying factual accuracy.
HCLTech GenAI Solutions
SAP GenAI
SAP Conversational AI (CAI) has been set to maintenance mode. HCLTech and AWS have developed a well-defined tool-based approach to migrate existing SAP CAI customers to GenAI-powered chatbots leveraging Amazon Bedrock.
GenAI Case Intelligence
This solution automates adverse event intake from various channels like email, call transcripts, handwritten forms and more. Streamlining case intake enhances pharmacovigilance, ensuring critical details are captured efficiently from patient reports across communication channels.
Email EAR
Our GenAI-powered Email EAR (Extract, Act and Respond) solution aims to transform the customer support process by automating the reading, analysis and thoughtful responses to incoming emails. The solution extracts an email's core query, complaint or issue. It then understands what actions are required to resolve the customer need. Finally, it generates a user-friendly, detailed response explaining steps taken to address their questions or concerns.
Intelligent Assist (Q&A)
GenAI Intelligent Assist leverages generative intelligence to efficiently search across an organization's documents and provide accurate, relevant information to questions or requests. With multilingual capabilities, it can serve global workforces by delivering the right knowledge to the right people when they need it, regardless of language or location.
Code GReat (Generate, Review and Execute Code)
The use of GenAI to assist with code development and deployment is garnering interest across organizations. Our Code GReat solution utilizes a large language model-enabled graphical user interface to facilitate natural language interactions for code generation, review and execution. Users can generate programming code, review it and execute it conversationally. Code GReat aims to streamline the development process by leveraging the power of generative AI.
SmartRecruit (Interview Assist)
The candidate interview process can be challenging and time-consuming across organizations. Initial screening through numerous resumes, scheduling interviews, preparing relevant questions, taking notes during interviews and providing feedback afterward takes significant effort. GenAI's Interview Assist aims to streamline and enhance the whole interview experience by assisting the HR and technical panel across the entire interview process.
DynaLLMOps
This extension of the MLOps platform into an LLMOps framework leverages the best-of-breed technologies to provide rich features like automated CI/CD/CT, model registry, feature store, source control and Ops pipeline orchestrator underpinned by trustworthy evaluation.
Case Studies
A leading pharmaceutical company automated its healthcare support system
Revolutionizing customer support with GenAI-powered solution on AWS
Empowering global excellence with real-time precision backed by GenAI
Revolutionizing software testing for a leading bank by applying GenAI
Insights
GenAI's impact on financial services: Unknown risks and rewards on the horizon
Generative AI-powered email EAR (extract, act and respond) on AWS
HCLTech collaborates with AWS to accelerate GenAI adoption
Talk to our experts
As an AWS Premier Tier Services Partner with recognized expertise in data and analytics and machine learning, our capabilities stand as proof and pave the way for realizing your machine learning goals.
Are you eager to explore the expansive landscape of GenAI with HCLTech? Drop your request at awsecosystembu@hcl.com for a quick demo of our solutions.
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