The AI/GenAI revolution which started with the predictive AI and most recently Generative AI phase, is now accelerating towards what is called ‘Agentic AI’, where AI systems can autonomously execute tasks and interact with other AI agents.

What differentiates them from traditional AI assistants is they aren’t just responding to prompts or generating content, they are interacting with other agents, take decisions (within defined parameters), and execute complex tasks.

HCLTech has extended its AI Force platform to include a suite of Agentic AI solutions – HCLTech AI Force – Agentic. Using this GenAI powered platform, enterprises can build their own AI agents and use HCLTech’s advanced decision-making and collaboration AI agents with speed and simplicity. Such AI agents are already deployed spanning ready-to-use foundational agents, sequential workflows, and multi-agentic.

The technology stack incorporates components from ecosystem partners, hyperscalers, and open-source frameworks.

Our AI agents at a glance:

CloudOPS, Network, Security, ITSM, Database, SAP, Service Desk, Orchestration Platform, Talent acquisition, Retail return management, Modernization, and Security AI.

This new offering is set to redefine service efficiency and personalization and significantly augment human productivity.