Cloud Evolution in Tech and Telecom: Insights | HCLTech
Tech and Telecom

Overview

Cloud Evolution: Mandate to Modernize is the culmination of primary market research targeting 532 senior executives worldwide.

It provides key insights into how businesses , adopt cloud native architectures and leverage platform engineering for automation.

The tech and telco sectors are leading in multicloud operations, platform engineering and generative AI research. Despite the challenges—high capital costs for telcos and intense competition for tech companies—both industries are innovating rapidly, using cloud and AI to deliver agile, customer-focused services.

However, security concerns and data governance are slowing the deployment of generative AI in production. Discover how these sectors optimize multicloud strategies and prioritize data quality to fuel future growth and competitive advantage.

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Cloud Evolution: Mandate to Modernize

Cloud Evolution: Mandate to Modernize

By the Numbers

73%

are significantly more likely to have a sophisticated multicloud strategy, including repositories of reusable components, templates and best practices

43%

frequently seek third-party experts to help build FinOps teams for cloud cost management

52%

are more likely to view generative AI as a significant security threat, demonstrating their vigilance and heightened concerns around data protection and enterprise security

The convergence of cloud computing and AI is reshaping the Tech sector. In this dynamic environment, characterized by rapid product lifecycles and intense competition, companies are leveraging the cloud as the foundation of innovation. Cloud enabled services are critical not only for enhancing customer experience but also for optimizing network efficiency. Prioritizing platform engineering and cloud efficiency is essential for driving future growth and maintaining competitiveness.”

Abhay Chaturvedi

Abhay Chaturvedi

EVP, TMT and RCPG Industries, HCLTech

Telecom companies are currently adapting to a landscape where cloud-native application development and multicloud strategies are essential. They are fine-tuning their extensive physical networks to improve service delivery. While generative AI is gaining traction, telecom firms are adopting an aggressive yet careful stance due to security issues related to sensitive customer information. Success in this environment relies on integrating agile cloud operations with strong data governance practices.”

Priyadarshi Ashok Das

Priyadarshi Ashok Das

Senior Executive Vice President, TMT and RCPG Industries,
HCLTech

Key Findings

Tech and telco companies demonstrate a highly mature approach to managing their multicloud ecosystems, focusing on efficiency and operational optimization.

Due to a deeper understanding of associated risks and security concerns, these sectors remain cautious about generative AI deployment, particularly for customer-facing applications.

Tech and telco companies are well-positioned for generative AI success, with strong data availability and quality driving future innovations.

Capabilities

GenAI

GenAI

We have been building and deploying enterprise AI solutions for almost a decade. Our strong AI and GenAI engineering, data and analytics expertise and proven industry value chain transformation capabilities uniquely position us to deliver business impact from AI.

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Cloud

Cloud

Our cloud strategy offers a comprehensive cloud consulting platform, enabling continuous modernization, increased agility and operational efficiency through adaptive solutions and cloud partnerships.

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Application modernization

Application modernization

We combine cloud technologies and agile practices to modernize applications, leveraging generative AI for agility, innovation and long-term revenue growth.

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Platform engineering

Platform engineering

We deliver comprehensive Engineering and R&D Services, empowering your platform engineering ambitions, driving innovation and unlocking new revenue streams in the platform economy.

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Cybersecurity

Cybersecurity

We provide cybersecurity services that ensure an adaptive security posture, focusing on people, processes and technology to protect your dynamic business environment.

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