The Challenge
The client, a major automotive company in the Nordic region, faced the following challenges:
- Lack of skilled workforce for managing cloud native workloads
- Limited knowledge of the service stack
- Inadequate monitoring skills
- Insufficient automation skills
- Limited applications and infrastructure services
The Objective
The client aimed to achieve the following outcomes:
- Focus on improving existing service availability, effectiveness and reliability
- Equip the existing resources with the necessary skills to handle modern cloud native workloads
- Enhance operation efficiency along with reliable services
The Solution
Our Expertise in Site Reliability Engineering (SRE) allowed us to evaluate the client’s needs and design a comprehensive learning journey:
- Practical assessments and access to a modern learning portal
- Resources were trained in cloud native fundamentals through hands-on exercises
- Resources were also familiarized with improved performance monitoring
- The services offered included modernization planning, cloud migration planning and hybrid cloud operations assessment
The Impact
The engagement with HCLTech AI & Cloud Native Labs resulted in several positive business impacts for the client:
- SRE cut training costs, boosted adaptability and no major structure shifts
- Empowered setups: load balance, streamlined work, controlled velocity, effective operations
- Automation and observability led to reliable, efficient services and heightened stability
- Efficiency through automation: scale management, latency monitoring, enhanced stability
- Scaled, flexible, cost-effective: lowered hardware costs, observability, quicker launches
