The Challenge
Inconsistent security measures and technical limitations in current remote access methods
- Third party access to the systems through various non-standardized methods, leading to inconsistent security measures
- Traditional remote access methods have technical limitations, making it difficult to implement uniform security controls
- Current remote access methods pose risks of unauthorized access, spread of viruses, lack of activity logging and monitoring and potential exploitation
The Objective
Provide secure, scalable and monitored remote access for third-party technicians
- To develop a solution that provides secure remote access for third-party technicians, mitigating the risks associated with current methods
- To ensure all remote access sessions are logged and monitored, providing audit trails and visibility into activities
- Design a solution scalable for small to large enterprises, accommodating various levels of industrial network infrastructures
The Solution
Implement Secomea components, identity management and comprehensive audit trails
- Utilized SRA components (Link Manager, Gate Manager, Site Manager) to establish secure remote sessions initiated from within the OT network
- Implemented identity management with two-factor authentication (2FA) and optional Active Directory (AD) integration
- Provided granular user access policies and multi-factor authentication to enhance security
- Enabled comprehensive audit trails, logging and reporting features to monitor all remote access activities
The Impact
Enhanced security, global accessibility, improved visibility and scalable solution for enterprises
- Provided a secure remote access method, significantly reducing the risk of unauthorized access and exploitation
- Enabled secure remote access from anywhere in the world, facilitating timely and efficient support
- Improved visibility of infrastructure hierarchies and past activities, aiding in better management and oversight
- A scalable solution adaptable to the needs of small, medium and large enterprises, ensuring consistent security across different scales