The Challenge
Inconsistent security measures and technical limitations in current remote access methods
- Third party access to the systems through various non-standardized methods, leading to inconsistent security measures
- Traditional remote access methods have technical limitations, making it difficult to implement uniform security controls
- Current remote access methods pose risks of unauthorized access, spread of viruses, lack of activity logging and monitoring and potential exploitation
![The challenges](https://hcltech.imgix.net/sites/default/files/images/case-study/secure-remote-access-solutions/the-challenge.webp)
The Objective
Provide secure, scalable and monitored remote access for third-party technicians
- To develop a solution that provides secure remote access for third-party technicians, mitigating the risks associated with current methods
- To ensure all remote access sessions are logged and monitored, providing audit trails and visibility into activities
- Design a solution scalable for small to large enterprises, accommodating various levels of industrial network infrastructures
![Securing remote access for a Swedish power products manufacturer Securing remote access for a Swedish power products manufacturer](https://hcltech.imgix.net/sites/default/files/case-study/images/2024-08/secure-remote-access-solutions-1440x319.webp?auto=compress&fit=crop&ixlib=php-3.3.1)
The Solution
Implement Secomea components, identity management and comprehensive audit trails
- Utilized SRA components (Link Manager, Gate Manager, Site Manager) to establish secure remote sessions initiated from within the OT network
- Implemented identity management with two-factor authentication (2FA) and optional Active Directory (AD) integration
- Provided granular user access policies and multi-factor authentication to enhance security
- Enabled comprehensive audit trails, logging and reporting features to monitor all remote access activities
![The Solution](https://hcltech.imgix.net/sites/default/files/images/case-study/secure-remote-access-solutions/the-solution.webp)
The Impact
Enhanced security, global accessibility, improved visibility and scalable solution for enterprises
- Provided a secure remote access method, significantly reducing the risk of unauthorized access and exploitation
- Enabled secure remote access from anywhere in the world, facilitating timely and efficient support
- Improved visibility of infrastructure hierarchies and past activities, aiding in better management and oversight
- A scalable solution adaptable to the needs of small, medium and large enterprises, ensuring consistent security across different scales
![The Impact](https://hcltech.imgix.net/sites/default/files/images/case-study/secure-remote-access-solutions/the-impact.webp)