Provided Managed Security for an American Healthcare company | HCLTech

Providing managed security for an American healthcare company

24x7 Security Operations Center (SOC) services to enhance client’s cybersecurity posture
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5 min read
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The Challenge

Facing complex, evolving cyber threats with limited resources and insufficient monitoring capabilities

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  • Lacked a dedicated security team to monitor cyber threats 24 x 7
  • Struggled with the complexity of managing alerts across SIEM, EDR, NextGen AV, ServiceNow and threat intel
  • Struggled to proactively detect and respond to threats before they caused damage
  • Required enhanced visibility into security events and threats across its infrastructure

The Objective

Establish 24x7 SOC services using advanced technologies for proactive threat management

  • Provide round-the-clock threat monitoring and response leveraging Cortex SOAR for security operations
  • Use integrated security technologies to deliver comprehensive threat detection and response
  • Ensure both preventive threat hunting and rapid response to security incidents
Provided Managed Security for an American Healthcare company

The Solution

Implement comprehensive SOC services using Cortex SOAR, SIEM, EDR and ServiceNow

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  • Leveraged HCLTech Cybersecurity Fusion Center to manage security with Cortex SOAR, SIEM, EDR and ServiceNow
  • Deployed a certified SOC team for triaging incidents and generating actionable insights
  • Published regular threat intel and vulnerability advisories based on the latest attack trends
  • Maintain use case effectiveness and deliver daily, weekly and quarterly reports on cybersecurity metrics

The Impact

Enhanced threat detection, proactive response and improved security posture through continuous monitoring

  • Improved threat detection with 800K+ events ingested per second – SOC monitored massive data streams, leading to faster detection and response
  • Delivered periodic attack surface reduction advisory with mitigation plans, and HCLTech’s strategic recommendations reduced potential attack surfaces and mitigated risks
  • Real-time threat hunting to detect emerging threats based on new attack trends
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