Accelerating compliance with AI-Powered document automation | HCLTech

Accelerating compliance with AI-Powered document automation

A global healthcare company struggled with manual CPPI and API document creation, leading to inconsistencies, delays and complex language.
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4 min read
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A global healthcare company struggled with manual Core Patient Package Inserts (CPPI) and Abbreviated Prescribing Information (API) document creation, leading to inconsistencies, delays and complex language. With a Gemini-powered solution, they automated document generation, improved readability and ensured consistency, reducing preparation time and enhancing compliance. Additionally, Oracle databases with RAC and Data Guard provided high availability and disaster recovery for a resilient infrastructure.

The Challenge

Manual document creation caused delays, errors and hindered patient comprehension.

Challenge
  • Delays in generating CPPI and API impact the timely availability of crucial safety and usage information for patients and prescribers.
  • The manual drafting process is labor intensive. Inconsistencies between the source document and the resulting CPPI/API are leading to confusion, non-compliance and potential safety risks.
  • Complex and technical language in patient information hinders comprehension and reduces medication adherence.

The Objective

Enhance the efficiency and accuracy of document generation while improving readability for patients.

  • Automate the creation of CPPI and API documents
  • Improve the readability and accessibility of patient information
  • Ensure document consistency and regulatory compliance
  • Enhance the speed of document preparation
Accelerating compliance with AI-Powered document automation

The Solution

Implemented automation and GenAI to improve document creation and understanding.

Solution
  • Used Google Cloud Gemini model to automate the creation of CPPI and European API
  • The will process prescription documents, summarizing the content and adjusting the tone to make the information more understandable for patients
  • Automate the mapping of sections from the Company Core Data Sheet (CCDS) to the relevant CPPI, reducing the need for manual intervention

The Impact

Increased efficiency, accuracy and accessibility of patient information.

Impact
  • Up to 20% faster document preparation with reduced manual effort
  • Over 50% reduction in errors through GenAI-powered content summarization and tone adjustment
  • Improved accessibility and clarity of patient information by 25%
  • Streamlined regulatory-compliant document creation through automated drafts of CPPI and API
  • Reduced human error and saved resources through automated mapping and content generation