SAP CRM O2C (Order to Cash) Presales Solution Consultant | HCLTech
The Digital Path Forward

SAP CRM O2C (Order to Cash) Presales Solution Consultant

Roles And Responsibilities

Key Objectives:

  • To be part of the EMEA Solution team craft innovative SAP solution
  • Analysis of business requirements
  • Provide a compelling proposition for HCLTech’s SAP customer for their Digital transformation journey.
  • Design and implementation of full solutions.
  • Identify integration issues and develop solutions to these issues.
  • Coach and develop skills within a project team.
  • Work effectively in mixed client and consultancy teams.
  • Willing to travel across Europe for HCLTech / Client Workshop and Sessions
  • Collaborate as a key member of the sales team to represent the solution offering to the client buyer.

Key Skills Required:

Skills/Knowledge/Experience Required:

  • Extensive SAP implementation experience within the SAP Order to Cash within S/4HANA, SAP CX
  • Extensive experience in one SAP CX module (preferably Commerce) and working knowledge in all SAP CX modules.
  • Strong Manufacturing / Retail/CPG industry background
  • Extensive experience of SAP O2C, CX crafting Innovative Solutions using SAP Suite of products
  • S/4HANA Certification is desirable.
  • Track history of leadership
  • Strong client facing Consultancy experience.
  • Experience of working with multi-cultural team based across various geographies.
  • Language skills – Fluent in English (written and verbal).

Competencies:

Core Skills:

  • Strong commercial background working in SAP Solution Pre-sales.
  • Demonstrates excellent communication skills both verbally and in writing.
  • Can conceptualize and communicate winning propositions – making complex ideas look simple.
  • Bright, ability to rapidly pick-up new technologies, propositions and business areas
  • Outcome oriented – maximizing balance of effort vs benefit to achieve objectives.
  • Ability to work under own initiative and under tight time pressures - planning, prioritizing and controlling own workload.
  • Precise approach to project management and procedures
  • Ability to assert own ideas to clients and within HCLTech senior management.
  • Is able to give strong coaching and feedback where needed to HCLTech or client team members.
  • Continuous improvement - Inquisitive – “self-teaching” of relevant new business thinking and technology solutions.
  • Proactively contributes to the body of knowledge at HCLTech.
  • Uses a set of basic consulting tools Is able to conduct one-to-one interviews with middle managers.
  • Can contribute to a mixed workshop process.

Role Competencies:

  • Detailed knowledge of business requirements and solutions in their focus area (Technology, Industry or LOB)
  • Mobilize and motivate a project team.
  • Ability to organize and co-ordinate diverse groups in complex situations.
  • Broad content experience across multiple lines of business
  • Broad technical appreciation – including ALL key SAP functionality and technology; With ability to rapidly assess new technology solutions.
  • Lead functional / technical architecture in complex SAP and non-SAP environments.
  • Support the Programme Director to develop phasing strategy, plans, benefits case, organizational structures, risks and issues.
  • Command the respect and confidence of other Solution Architects, Solution Directors and the Commercial Team
  • Ability to develop HCLTech’s methods and tools and contribute to Solution Team strategy.
  • Manages design workshops on multiple area of expertise.

Client Development:

  • Can contribute technical or procedural sections to a proposal.
  • Can present a proposal with the sales team.
  • Can identify and escalate business development opportunities.

Delivery Excellence:

  • Able to effectively manage a team of client team members.
  • Understands delivery within a fixed price model and able to operate effectively within those constraints.
  • Can take ownership of sub-plans for specific IBP’s and can plan own time to ensure project milestones are met.
  • Able to take an issue, then plan and deliver a solution using own initiative, with little guidance.
  • Identifies and escalates issues and risks within project structure.
  • Can build strong relationships with consultants within the project.
  • Able to receive feedback / coaching on performance from other members of the team positively.
  • Have a strong understanding of Agile and Scrum methodologies.

This role requires frequent travel to Schengen countries; hence Schengen passport is an added advantage.

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