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SAP CRM O2C (Order to Cash) Presales Solution Consultant
Roles And Responsibilities
Key Objectives:
- To be part of the EMEA Solution team craft innovative SAP solution
- Analysis of business requirements
- Provide a compelling proposition for HCLTech’s SAP customer for their Digital transformation journey.
- Design and implementation of full solutions.
- Identify integration issues and develop solutions to these issues.
- Coach and develop skills within a project team.
- Work effectively in mixed client and consultancy teams.
- Willing to travel across Europe for HCLTech / Client Workshop and Sessions
- Collaborate as a key member of the sales team to represent the solution offering to the client buyer.
Key Skills Required:
Skills/Knowledge/Experience Required:
- Extensive SAP implementation experience within the SAP Order to Cash within S/4HANA, SAP CX
- Extensive experience in one SAP CX module (preferably Commerce) and working knowledge in all SAP CX modules.
- Strong Manufacturing / Retail/CPG industry background
- Extensive experience of SAP O2C, CX crafting Innovative Solutions using SAP Suite of products
- S/4HANA Certification is desirable.
- Track history of leadership
- Strong client facing Consultancy experience.
- Experience of working with multi-cultural team based across various geographies.
- Language skills – Fluent in English (written and verbal).
Competencies:
Core Skills:
- Strong commercial background working in SAP Solution Pre-sales.
- Demonstrates excellent communication skills both verbally and in writing.
- Can conceptualize and communicate winning propositions – making complex ideas look simple.
- Bright, ability to rapidly pick-up new technologies, propositions and business areas
- Outcome oriented – maximizing balance of effort vs benefit to achieve objectives.
- Ability to work under own initiative and under tight time pressures - planning, prioritizing and controlling own workload.
- Precise approach to project management and procedures
- Ability to assert own ideas to clients and within HCLTech senior management.
- Is able to give strong coaching and feedback where needed to HCLTech or client team members.
- Continuous improvement - Inquisitive – “self-teaching” of relevant new business thinking and technology solutions.
- Proactively contributes to the body of knowledge at HCLTech.
- Uses a set of basic consulting tools Is able to conduct one-to-one interviews with middle managers.
- Can contribute to a mixed workshop process.
Role Competencies:
- Detailed knowledge of business requirements and solutions in their focus area (Technology, Industry or LOB)
- Mobilize and motivate a project team.
- Ability to organize and co-ordinate diverse groups in complex situations.
- Broad content experience across multiple lines of business
- Broad technical appreciation – including ALL key SAP functionality and technology; With ability to rapidly assess new technology solutions.
- Lead functional / technical architecture in complex SAP and non-SAP environments.
- Support the Programme Director to develop phasing strategy, plans, benefits case, organizational structures, risks and issues.
- Command the respect and confidence of other Solution Architects, Solution Directors and the Commercial Team
- Ability to develop HCLTech’s methods and tools and contribute to Solution Team strategy.
- Manages design workshops on multiple area of expertise.
Client Development:
- Can contribute technical or procedural sections to a proposal.
- Can present a proposal with the sales team.
- Can identify and escalate business development opportunities.
Delivery Excellence:
- Able to effectively manage a team of client team members.
- Understands delivery within a fixed price model and able to operate effectively within those constraints.
- Can take ownership of sub-plans for specific IBP’s and can plan own time to ensure project milestones are met.
- Able to take an issue, then plan and deliver a solution using own initiative, with little guidance.
- Identifies and escalates issues and risks within project structure.
- Can build strong relationships with consultants within the project.
- Able to receive feedback / coaching on performance from other members of the team positively.
- Have a strong understanding of Agile and Scrum methodologies.
This role requires frequent travel to Schengen countries; hence Schengen passport is an added advantage.