Job Description

1. APM solutions expertise and a seasoned observability/tools/APM SME with full stack monitoring expertise (build/deploy/operate)
2. Extensive hands-on experience in the configuration and customization of AppDynamics solution
3. Hands-on implementation experience in AppDynamics On-Premise and SaaS based solutions
4. Ability to manage and deliver complete AppDynamics deployments in complex environments in quick timelines
5. Hardcore experience of creating custom configuration and alerting in AppDynamics deployments ensuring end-to-end tool functionality
6. Solid troubleshooting skills related to AppDynamics tool as well as related integrations.
7. Ability to create custom dashboards from the AppDynamics tool based on requirements
8. Expertise in triage and root cause analysis (RCAs) of issues with collection and analysis of performance metrics as-required to diagnose complex system problems in a timely manner
9. Hands-on experience of integrating AppDynamics with various tools like Splunk, Service Now etc.
10. Demonstrates thorough knowledge and awareness of application performance issues in complex multi-tiered environment
11. Ability to do requirement gathering and target environment analysis from an APM perspective
12. Strong knowledge of APM KPIs and reporting
13. Ability to cross-train peers with tool usage and assist in creation of best-practices
14. Day-to-day ownership of AppDynamics solution health/availability
15. Ability to work independently on multiple assignments, proactively prioritizing focus and effort
16. Coordinate with various project stakeholders and partner support teams to ensure seamless tool deployment
17. Excellent communication skills (both verbal and written)
18. AppDynamics Certification a plus
19. Good to have; experience in other monitoring solutions like Splunk, Broadcom NetOps/UIM, Grafana/Prometheus.