Company description / JD introduction

We are HCLTech, one of the fastest-growing large tech companies in the world and home to 220,000 people across 60 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering, Cloud and AI.
The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can be.

Responsibilities/ Tasks

• Responsible for one of the following Order to Cash activities:
- Contract set up
- Billing
- Dispute management
- Cash collection
• Ensure smooth and accurate performance of the process
• Validate contract and billing documentation, process change requests and updates, manage customer queries
• Maintain internal and external communications with different departments and partners/ customers
• Prepare and analyze reports and support documents as per the business needs
• Ensure absolute compliance with corporate guidelines, ethical and financial rules

Education/certification

Bachelor's Degree

Key Skills Required 

• Fluent in German language (both written and verbal); Professional level of English
• Experienced in administrative or customer interaction role
• Self-motivated and willing to learn new skills
• Driven by team’s success and deadlines kept
• Confident in use of MS Office
• Organized, friendly and communicative
• Any experience in a similar role will be considered an advantage