We are HCLTech, one of the largest and fastest-growing technology and DSA companies in the world, with more than 224,000 professionals spread across 60 countries, driving progress through industry-leading resources centered on Digital, Engineering and Cloud.

Roles and Responsibilities:

• Performance and SLA management and ensuring good customer satisfaction feedback from both internal and external customers.
• The individual must have the ability to understand and execute allocated tasks and responsibilities in a timely and consistent manner and deliver results to exceed own standards.
• Plan and coordinate personnel activities of the respective processes in accordance with documented policies and procedures.
• Effectively manage customer relationships in order to maintain and expand your existing business to ensure revenue generation.
• Manage the budget and schedule of assigned projects.
• Advanced English

Experience/Exposure:

• The professional must execute tasks efficiently, exceed standards, and ensure good feedback from internal and external customers.
• She/He should plan and coordinate personnel activities, manage customer relationships for revenue generation, and handle project budgets and schedules.
• Advanced English proficiency is required.

Required Skills:

• SAP Basis