Overview
The complexities of the modern IT infrastructure demand efficient tools to boost network performance and enhance customer experience. HCLTech and IBM have partnered to provide network monitoring and performance management solutions that leverage AI/ML for proactive issue identification and remediation.
Communications Service Providers (CSPs), Managed Service Providers (MSPs) and enterprises grapple with the challenge of effectively monitoring and measuring network performance across diverse vendor tools and technologies. Leveraging AI/ML for proactive issue identification and resolution, alongside effective network capacity planning, is vital for maximizing resource utilization and improving customer experience.
Challenges in Network Management
Increasing network complexity
Security threats
Network virtualization and cloud computing
Data management and analysis
Automation and orchestration
Skills shortage
Our Capabilities
NPM service design and implementation
An end-to-end assessment of the existing network infrastructure. This includes consolidating tools, streamlining the network design and executing the implementation phase.
NPM-as-a-service
This empowers organizations to boost their network performance and streamline network management operations across diverse geographical locations.
Day 2 and integration services
This addresses ongoing operational aspects and ensures the seamless connection of existing or third-party AIOps solutions into the NPM infrastructure.