HCLTech Intelligence Assist for swift document search | HCLTech
HCLTech Intelligence Assist

Overview

Every organization possesses a vast knowledge base embedded within its extensive document repositories. Most of this data is either untapped or there is no structured way to query, scan through multiple documents and prepare a response that aligns with the user expectations. This knowledge is critical for helping customers and internal employees comprehend organizational processes, products, policies, etc. GenAI-powered intelligent assistants can serve as highly effective support agents by retrieving precise information from these knowledge sources at scale for large, multinational corporations with a diverse, multi-lingual workforce.

Intelligent Assist leverages generative intelligence to efficiently search across an organization's documents and provide accurate information to questions or requests. With inbuilt multi-lingual capabilities, it can serve global workforces by delivering the right knowledge to the right people when they need it, regardless of language or location.

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Benefits

Natural language queries
Natural language queries

Easily ask questions about products and policies in everyday language

Relevant document matching
Relevant document matching

Efficiently identifies relevant documents from the knowledge repository

Contextual responses
Contextual responses

Generates accurate, context-aware answers using the