Overview
Every organization possesses a vast knowledge base embedded within its extensive document repositories. Most of this data is either untapped or there is no structured way to query, scan through multiple documents and prepare a response that aligns with the user expectations. This knowledge is critical for helping customers and internal employees comprehend organizational processes, products, policies, etc. GenAI-powered intelligent assistants can serve as highly effective support agents by retrieving precise information from these knowledge sources at scale for large, multinational corporations with a diverse, multi-lingual workforce.
GenAI Intelligent Assist leverages generative intelligence to efficiently search across an organization's documents and provide accurate information to questions or requests. With inbuilt multi-lingual capabilities, it can serve global workforces by delivering the right knowledge to the right people when they need it, regardless of language or location.