Overview
HCLTech Claim Assist, a generative AI solution powered by AWS with advanced features, enables a streamlined claim-processing workflow that supports continuous learning. It can be customized to assist insurance claim processing specific to the healthcare, retail, financial services, manufacturing industries, etc. Organizations embracing this generative AI solution can deliver accurate, faster, more reliable and customer-friendly insurance claim results.
Benefits
Enhanced process automation
Accelerates claims processing through automated document handling and data verification, resulting in up to a 75% productivity boost
Business growth opportunities
Enables faster onboarding of new products, improved customer satisfaction with higher CSAT scores and increased cross-selling potential, resulting in up to 15% revenue increase
Elevated user satisfaction
Reduces wait times by 60%, offering a quicker turnaround that provides timely assistance to families in need
Amplified synergy
Leverages collaborative learning, drawing insights from authorizers, verifiers and previous claims to improve efficiency and accuracy continuously