iSAM is a collection of products harnessing the latest SAP Technologies to provide world class intelligent Service and Asset Management capabilities supporting the specific business challenges of Complex Asset Maintenance Repair and Overhaul (MRO) iSAM products can be adopted individually to solve specific business challenges directly enhancing and integrating with the SAP S/4HANA EAM solutions. iSAM products can be adopted as a suite of capabilities providing integrated maintenance processes. iSAM can also be adopted alongside the iMRO Digital Core to provide a comprehensive set of MRO capabilities

HCLTech iSAM Customer Management Maintenance Request enables a new maintenance event to be created and managed including asset and customer information. The requested work requirements can be uploaded against the maintenance request.

Benefits of HCLTech iSAM Customer Management Maintenance Request:

• Process simplification through desktop automation
• Offline customer work list processing
• Fully integrated with core S/4HANA quoting and planning processing

Download this brochure to learn more about the features of HCLTech iSAM Customer Management Maintenance Request