In this assessment HCLTech was assessed on 65 individual criteria, including 22 criteria examining its strategies for managed multicloud services and 43 criteria examining its capabilities in this area and is positioned in the Leaders category in the 2024 IDC MarketScape for Canadian managed multicloud services.

As per the report, "HCLTech’s strategy for managed multicloud service is closely aligned with the Canadian market. HCLTech’s innovation capabilities, delivery strategy, and offering portfolio have combined to fuel the company’s strong revenue growth in the market. Investments by HCLTech in its cloud management platform and IP portfolio illustrate its innovation strategy. Its delivery strategy to have three-tier delivery model in Canada and to address a range of cloud layers and technologies addresses the needs of enterprise clients. Its offering strategy provides clients benefits because of its range of services and its investment in MSP certifications in multiple cloud providers. From a capabilities perspective, HCLTech’s service portfolio has all the essential capabilities to modernize infrastructure and applications to the cloud and provide ongoing management and also has adjacent value-added managed services. HCLTech has competencies in most emerging cloud technologies, supports major container platforms, and has sound edge computing capabilities. It has large resource pools in Canada and globally, and its Canadian resources are known to have good industry and business process expertise."

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