For this study, Everest Group assessed 30 leading lending services providers and has named HCLTech as a Leader. As per Everest Group, Leaders possess a broad set of capabilities across the lending value chain originations, servicing, and collections.

Key Highlights of the report:

• HCLTech lending operations is globally distributed across North America, the UK, Europe, and APAC. It also benefits from having a wide presence in the UK market, especially through legacy Irish operations
• Despite having midsize lending operations, it is one of the few firms that has been growing despite the downturn in the mortgage industry
• Clients have highlighted flexibility in problem-solving and resourcing, expertise in the lending domain, and overall relationship management as key strengths
• It has highlighted its investment in hyper-automation initiative called digitalCOLLEAGUE, which leverages and utilizes domain-functional analytics levers to simplify operations
• HCLTech continues to have investments in multiple areas including LoanLogic for origination, automation in the mortgage through MOZAIQ partnership, and Exacto for data extraction
• Extensive operates in mortgage, additionally it has revenue stream deriving from different lending operations such as retail, commercial, student and automotive lending