
Transforming Customer Service for a Leading Electronics Retailer
HCLTech delivers a seamless omnichannel experience for improved customer satisfaction

Transform CX with a flexible omnichannel-platform
Integrate web and mobile strategy

Orchestrating digital-led innovation for a convenience store chain
Discover our Digital Consulting solutions and how we have transformed digital journeys of our fortune-500 clients across the globe. Download the case study booklet to know more.

Seamless supply chain integration delivers retail success
HCLTech transformed supply chain visibility for a leading furniture retailer and improved service levels to 95%

Breaking the IT firefighting cycle for a Fortune 500 retail leader
Modernized retail giant's IT ecosystem with AI and automation, enhancing customer experience

Reimagining IT service management through artificial intelligence
We redefined business process for a leading furniture retailer

Digitally transforming the end-to-end supply chain for a furniture retailer
HCLTech optimized supply chain management (SCM) for a leading Dutch furniture retailer

Revamping Supermarket Shopping with HCLTech’s IoT-Based Analytics Solution
Learn how our AI analytics solution optimized a US supermarket's operations, enhancing shopping experience anf cutting costs.

Sustainability and eCommerce
Learn about a range of eCommerce solutions and POCs that will allow your businesses to adopt and embrace sustainability with minimal disruptions and sustain our planet’s limited resources.

HCL Technologies rated as a Leader in IDC MarketScape: Worldwide Retail Commerce Platform Service Providers 2020 Vendor Assessment
The retail commerce platform is essential for retailers to compete in the current environment and prepare for the future as it enables piloting

What is retail analytics?
Retail analytics is the process of providing analytical data on inventory levels, supply chain movement, consumer demand, sales, etc. that are crucial for making marketing, and procurement decisions.

What is retail supply chain management?
Retail supply chain has to be monitored very closely and has to be free from defects as the products are always on the move and the cycle time is very low.