Job Description
Track lead
Job Summary
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Location: Texas
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Project role: Track lead
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Qualification: B-Tech
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Experience: 4.5-8 Years
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Skills: Oracle HCM Cloud
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No. of positions: 1
Job description:
- To develop and guide the team members in enhancing their technical capabilities and increasing productivity
- To monitor and track tickets/change requests and manage SLAs.
- To prepare and submit status reports for minimizing exposure and risks on the project or closure of escalations
- To work towards continuous improvement and perform root cause analysis on an ongoing basis.
Disclaimer
HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation.