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Technical specialist
Job Description
Technical specialist
Job Summary
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Location: Nagpur
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Project role: Technical specialist
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Qualification: B-Tech
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Experience: 2.5-5 Years
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Skills: Linux
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No. of positions: 1
Job description:
Senior Ubuntu Systems AdministratorExperience Level: 6-10 yearsLocation: Noida / NagurJob Type: Full-timeJob Description:We are looking for an experienced Senior Ubuntu Systems Administrator to oversee and maintain our Ubuntu-based server environments. The ideal candidate will have extensive knowledge of Ubuntu server administration, system security, and performance tuning.Responsibilities:Install, configure, and maintain Ubuntu servers and networks.Oversee system performance, troubleshoot issues, and ensure long-term system reliability and security.Manage system infrastructure including databases, web servers, and networking systems.Collaborate with IT staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes.Monitor system performance, make recommendations for improvements, and perform system upgrades.Implement and maintain system security strategies, policies, and procedures.Conduct system backups and recovery operations.Provide technical guidance and support to other team members.Document system configurations, processes, and procedures.Responsibilities will further include- patching and maintaining File systems.Requirements:Bachelor s degree in Computer Science, Information Technology, or a related field.6-10 years of experience in system administration, specifically with Ubuntu Linux distributions.Familiarity with virtualization technologies (VMware, KVM, Docker).Knowledge of system security (e.g., intrusion detection systems) and data backup/recovery.Familiarity with the fundamentals of Linux scripting languages.Experience installing, configuring, and maintaining services such as Bind, Apache, MySQL, nginx, etc.Preferred Skills:Certifications in Linux, Ubuntu, or related fields.Experience with cloud services (AWS, Google Cloud, Azure).Strong problem-solving skills and ability to work under pressure.
- To provide support for on call escalations and doing root cause analysis of given issue
- To independently resolve tickets within agreed SLA of ticket volume and time
- To adhere to quality standards, regulatory requirements and company policies
- Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts
- To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases