Job description:

5+ years of evaluating the field performance of consumer products In-depth knowledge of consumer electronics and experience with troubleshooting and repairing both hardware and software Experience with Apple hardware and software is a plus Able to conduct careful disassembly and analysis of products utilizing cameras, microscopes, x-rays, and other analytical equipment Knowledge of hand tools and electronic measurement equipment including digital multimeters, electronic loads, power supplies, thermocouples, data acquisition tools, etc. Deep working knowledge of Safety Test Standards & Test Procedures as per IEC/EN/UL/CSA 60950-1, 62368-1, 60065 & 62133 (or regional equivalents) & Safety Test Equipment. Ability to comprehend UL/CB Safety Test Reports in detail and critically review it from safety perspective to analyse field returns. Ability to comprehend electrical schematics & layout, mechanical drawings & other engineering data in pursuit of resolving field safety issues. Ability to maintain detailed inventory of devices. Includes documentation/storage/disposition of devices per prescribed guidelines. Experience with ISO/IEC 17025 to maintain laboratory equipment and test procedures. Ensuring lab discipline in terms of usage & upkeep of test equipment, test accessories & test samples. Ensuring data logging for the usage of test equipment & test accessories. Create documentation/SOPs outlining execution of common tests/analysis steps as determined by safety standards in formats that are easily interpretable to execute. Well-versed in the collection, organization and distillation of test data to form a cohesive data set with clear traceability. Excels in self directed multi-tasking, time management and prioritization of tasks Flexible and comfortable working in a quickly changing environment. Work with cross functional teams to receive information/requirements that drive completion of projects. Inquisitive and growth mindset that questions conventional methodologies.

• To be responsible for providing technical guidance or solutions
• To develop and guide the team members in enhancing their technical capabilities and increasing productivity
• TO ensure process compliance in the assigned module, and participate in technical discussionsorreview.
• To prepare and submit status reports for minimizing exposure and risks on the project or closure of escalations.