Job description:

Job Description Service Now Solution ArchitectA typical applicant is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives. The position provides guidance on, assists in establishing, and participates in technical governance processes. The role collaborates on the design and implementation of a platform operating model that improves likelihood of successful go-lives and end-user adoption. Technical Architect must provide technical evaluation of strategic and operational demands against the ServiceNow platform architecture, platform capabilities, and leading practices and is expected to be a veteran leader in the ServiceNow field, having successfully delivered many large, complex, global multi-product projects on the ServiceNow platform. The candidate is also required to have a special blend of technical expertise and soft skills in sales conversations and post sales delivery domains allowing them to manage and communicate best practice advice and guidance with customers.Roles and Responsibility: Perform software configuration and customization including, but not limited to: screen tailoring, workflow administration, report setup, data imports, integration, custom scripting and third-party software integrations using Service Now technical best practices and solution should be ACE aligned Obtain and analyze business requirements and document technical solutions Develop, design and rollout new application modules, workflows and catalog requests Research new functionality and recommend solutions that deliver customer value Design and delivery of technical solutions based on the ServiceNow platform Leadership skills in technical initiatives, Generating detailed solution documentation Communications that clearly articulate solutions and the ability to perform demonstrations in front of customer 10+ years of experience supporting the implementation, administration, configuration, Upgrade and/or development of the Service Now tool, Should have worked on Web Services Integration (SOAP, REST) Administration of a ServiceNow instance including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions ServiceNow Experience should include scripting in ServiceNow, tool configuration, design work, technical configuration and deployment. Specifically, candidates shall possess the skill to develop on the ServiceNow platform including the creation and/or customization of the core applications such as Incident, Problem, Change and Service Catalog System/Process Automation (Orchestration) experience, Experience with working or developing in any one of the following programming languages: JavaScript, Angular JS, Java, Python, HTML, XML, Jelly Excellent communication skills , Understanding of ITIL framework. ServiceNow Certified Implementation Specialist or similar certification preferred. Strong understanding of ServiceNow platform architecture, including modules such as IT Service Management (ITSM), IT Operations Management (ITOM), and IT Business Management (ITBM). Proficiency in JavaScript, XML, HTML, CSS, and other web technologies. Experience with ServiceNow integrations using REST, SOAP, and MID Server. Excellent communication and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical stakeholders. Proven leadership and team management skills, with the ability to mentor and motivate team members. Ability to work independently and collaboratively in a fast-paced environment. Strong problem-solving sk