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Team leader - transaction processes
Job Description
Team leader - transaction processes
Job Summary
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Location: Rhode Island
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Project role: Team leader - transaction processes
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Qualification: B-Tech
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Experience: 4-7 Years
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Skills: Operations Management
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No. of positions: 3
Job description:
Able to work independently and efficiently to meet defined SLA , Responsible for meeting productivity matrices and quality standards as per defined quality norms , Attendance , Training and Self Development , Team Player , , ,
- 1. To ensure complete adherence to AttendanceorLogin HoursorUnsched Leave
2. To provide regular updates and facilitate in resolving and addressing team issues and concerns
3. To have regular reviews with team - Ensure Retention of team members is within the agreed norms
- Improving skill level through self development
- The individualsould be to manage, motivate, engage and enthuse people to take them to the next level of achievement.
- To be responsible for meeting SLAsordeliverables
- To Participate in the Calibration audits and report feedback
Disclaimer
HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation.