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Support lead
Job Description
Support lead
Job Summary
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Location: Georgia
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Project role: Support lead
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Skills: PBCS
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No. of positions: 1
Job description:
Provide Oracle EPM PBCSEPBCS EDMCS Technical expertise by acting as a subject matter expert and leading clients through the entire cloud application service implementation lifecycle for Oracle EPM projects;
Strong working experience on Groovy, Batch scripting and EPM Automate.
Solution Design: Collaborate with clients to understand their financial planning, budgeting, forecasting, and reporting requirements. Design and architect Oracle EPM Planning solutions that align with their business needs and industry best practices.
Delivered at least two (2) large full life-cycle implementations using Oracle Planning Cloud (EPBCS) and that includes Financial, Workforce, Capex and Projects planning
Prior experience in Oracle Planning and Essbase necessary with Planning Cloud implementation and support enhancement as required
Demonstrate knowledge on EPM cross-modules that includes Consolidation Cloud, Account Reconciliation Cloud and Data Management
Understanding of budgeting and forecasting related to leading practices
Provide Oracle EPM PBCSEPBCS functional consulting services by acting as a subject matter expert and leading clients through the entire cloud
Guide customers through Oracle-delivered functionality, advise customers on best practices, map business processes to delivered functionality
- To troubleshoot and resolve critical and complex tickets.
- To create the root cause analysis for critical issuesorfaults (hands on working).
- To implement any necessary preventive measures to reduce future defects.
- To provide technical assistance to the team members in resolving customer issues.
- To execute continuous improvement activities and to improve the team s performance.
Disclaimer
HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation.