Job Description
Service delivery leader
Job Summary
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Location: North Carolina
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Project role: Service delivery leader
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Qualification: B-Tech
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Experience: 11-15 Years
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Skills: Operations Management
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No. of positions: 1
Job description:
End to End Ownership of the Account,Process Adherence / Compliance, Team Performance,Attendance,Passion for work Excellence
- Brining new ideas and innovation for process development and overall organizational progress.
- Improve the operational systems, processes and policies in support of organizations mission - specifically, support better management reporting, information flow and management, business process and organizational planning
- Individual should have ability to provide solutions commensurate with the customers needs within the ambit of the given environment so as to lead to business results.
- Supervise and coach Team Leaders, Managers on weekly basis
- Understand client requirements and accountable in ensuring support team is meeting client expectations
Disclaimer
HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation.