Job description:

Core competencies, knowledge and experience: 9+ years of Network administration experience in large enterprise environment. In-depth knowledge on network technologies on LAN, WAN and TCP/IP Strong understanding on Routing, Switching and Wireless. Hands-on experience in Cisco Switches and Routers for LAN / WAN. Hands-on experience in Cisco Wireless LAN Cisco vWLC, WLC (5500, 9800), APs (2800, 3500, 3600, 3700 & 9100) In-depth understanding of SDWAN and experience on Cisco SDWAN Experience with Cisco Nexus 5K, 7K, 9K. Experience with WAN technologies DMVPN and MPLS. Strong knowledge Datacenter architecture is an added advantage Be able to work independently, Team player, Pragmatic and solution driven. Strong and effective verbal and written communication skills. In-depth understanding of current networking technologies and specialization in Cisco Networking Extensive hands-on technical skills to cover installation, configuration, administration, and advanced troubleshooting of data networks in large enterprise that includes Wired & Wireless LAN WAN and DNS & DHCP. Experience of working within a Service environment and technical teams of IT experts Experience of working on ITIL ticketing systems (Service now) and understand ITIL framework Experience in representation in Change Advisory Board (CAB) meetings Experience of being able to highlight issues and solutions In depth understand and troubleshooting skills for data centres networks. Maintain relationships with circuit vendor, Network Device OEMs, and other suppliers/ sub-contractors. QoS designing, implementation and troubleshooting Installation and configuration of HA environment Performance Management & fine tuning WAN technologies i.e., MPLS, MPLS VPN, IPSec VPN etc. IP Address management, Access Management, and performance management. Configuration & Troubleshooting of Call out feature, SNMP, NTP, Network Redundancy features i.e., HSRP/VRRP etc, load balancing, policy-based routing, rate limiting, traffic shaping, VLAN, trunking and routing protocols i.e., BGP, EIGRP & OSPF Manage DNS and DHCP services. Experience on traffic capturing and traffic analysing tools. Manage network device backup, restore, and reboot etc. Comprehensive understanding and experience working on Network Monitoring tools ( Strong verbal/written communication skills Strong technical aptitude and ability to research and solve complex issues independently To maintain a high degree of customer service for all support queries and adhere to all service management principles. To take ownership of user problems and be proactive when dealing with network issues. Knowledge retention actively participate in documentation of technical procedures. Resolve moderate to complex (P1, P2 and P3) incidents and problems effectively and in a timely manner Responsible for performing root cause analysis and long-term fixes Responsible for implementation of medium to complex components of a project module, change request. Responsible for providing trend analysis to management team to enable them to make informed decisions Work in a cross-cultural team and communicate effectively Extensive experience in System Fault Tolerance, Networking Designing, Business continuity and Disaster recovery Cisco CCNA \\ CCNP\\ industry standard networking certifications Preferred.

• To validate analyses (eg. Root Cause Analysis ,Trend Analysis) and reports to facilitate performance in tasks to be presented to key business stakeholders
• To ensure positive customer feedback & satisfaction thorugh active participation in customer meetings to understand any issues faced
• To validate Change Order Implementation Plan & Human Error Compliance and partic