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Sdm
Job Description
Sdm
Job Summary
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Location: Ohio
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Project role: Sdm
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Qualification: B-Tech
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Experience: 7-12 Years
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Skills: Desk Side Services
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No. of positions: 1
Job description:
JD attached
- To ensure that all the set targets for the given projects are achieved within the target deadlines agreed upon inorder to achieve productivity improvements
- To transform Business as usual(eg. Reduction of repetitive incidences by introducing automation) and add value to the deliverable.
- To deliver services in pre defined SLA and ensuring customer satisfaction
- To develop strong relationship by stake holder engagement and building synergy between the teams to achieve the desired SLA.
Disclaimer
HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcl.com for investigation.