Job description:

Position: - Program Manager, Senior Program Manager

Business Line:- Transitions & Transformation Projects / Programs


Position Overview

The position requires delivery of program of projects globally by managing a team of project managers and/or should be responsible for execution of large project of size $20 million and above, defining and developing Project Management methodologies by working closely with the PMO- Head. He/ she should be able to define processes and create WoW for projects, looks into overall project delivery and develop relationship with external and internal stakeholders including C-level executives. He/ She would be responsible for engaging in early phase of projects and work closely with the internal as well as external customer teams on Program delivery.

Responsibilities

Sets the direction for the entire Projects team, builds and leads a vibrant team
Creates and manages a strong team of Project Managers
Creates, Contributes and Implements the best practices
Develops and lays down processes and procedure for the organization
Contributes to business growth by expanding and enhancing current service offerings
Awareness of and understands various Project Revenue Models
Monitors the progress of all projects and deliverables
Owns and is accountable for scope, effort, budget and delivery
Drives continuous improvement in project deliveries and individual / team performance. Towards this, measures and analyzes deliveries and performance across projects and timeline.
Contributes to annual planning of PMO and then executes it meticulously
Is proactive and the ultimate escalation point on all matters related to all programs undertaken and team management
Will look at Process efficiency and innovate methodology with a view to maximize value provided to the business units
Establishes and maintains excellent relationships with customer / Business Units
Viewed and perceived as a Role model and a genuine Team Player
Managing & Reporting Scope, Change Requests, Contractual Milestones, status to internal and external stakeholders
Complying with PMO financial rigor and reporting- Weekly, monthly, quarterly

Experience

Total 12 to 15 years of experience, out of which at least 3 years at a senior management level.
Experience in managing diverse and multiple teams and complete ownership and responsibility of the team
Hiring and retaining the best talent, performance management
Managing aspirations of individuals
Creating and implementing growth & development plans for the team
Managing team motivation levels
Resource planning and balanced resource utilization across different Projects

Mandatory Skills

Should have managed Projects and Large Programs independently.
Must have handled client management, transition, transformation and migration of projects
Must have managed program budgets of up to US $ 100 Million.
Understanding of contracts and bid management through to development of SOW s highly desirable.
Manages conflict constructively, can identify areas of improvement in team thinking.
Should have been managing a team of project Managers
Should have good analytical skills and eyes of detail, assess risk thoroughly and understands cause & effect systems.
Knowledge and experience of working on diverse business models and team models with their pros and cons
Hands on with MS project, MS Excel and familiarity with other Project Management Tools
Infrastructure domain knowledge Transition and Transformation projects,/and/or experience in delivery of technology projects like product development, implementation of tools or systems Integration projects
Experience of Global Delivery with offshore/ onsite model.
Understanding of the entire engage