Job Description
Process specialist
Job Summary
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Location: New York
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Project role: Process specialist
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Qualification: B-Tech
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Experience: 2.5-5 Years
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Skills: Requirement Gathering
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No. of positions: 1
Job description:
- Resolve user queries and liaison with other quality teams for consistent process updation
- To analyze improvement suggestions from PRIME tool and do usability & impact analysis
- To coordinate with other domain experts to source requirements and participate in task forces responsible for process definitions
- To create new process definitions
- To provide an overview of OMS to prospective and existing clientsto provide an assurance of strong quality processes of HCL
- To update existing processes
Disclaimer
HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation.