Job Description
Delivery manager
Job Summary
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Location: Madurai
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Project role: Delivery manager
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Qualification: B-Tech
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Experience: 7-12 Years
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Skills: Oracle PL/SQL
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No. of positions: 1
Job description:
Manage Service Delivery of an engagement with 100 resources. Should be a go-getter, and must take proactive initiatives in managing end-to-end delivery. Must be a People Manager, leading the team from the front. Must have excellent communication & negotiation skills to deal with customer & employees. Should have ability to push back. Assertive communication is a must.
- Raising risks, issues and escalation to senior management and customer
- Co-ordination with On-Site Engineers and attending customer calls
- To create all quality documents, collect metrics data and conducting Audits. To perform Value creation and KM activities.
- To create project plans and keep track of schedule for on time delivery as per the defined quality standards
- To ensure process improvement and compliance, and participate in technical design discussion and to review technical documents