Job description:

Job Title Senior Full Stack DeveloperCorporate Title Contingent Worker We are looking for a dynamic Full Stack Java Developer to hit the ground running and deliver key functionality within the Firewall Lifecycle Management space. You will be an integral part of the Network Services Automation team based in London, working with best practices including Agile, TDD etc.Your key responsibilities Contributing code in line with industry best practice to facilitate network automation Functioning as an empowered Development Team member within an Agile Scrum Participating in peer code reviews Your skills and experience Minimum 8 years of commercial experience as a software engineer Extensive experience in Java 8+(minimum 4 years) Test Driven Development (minimum 2 years) Web Services, REST APIs, SQL, Oracle, GIT Agile project delivery methodologies, such as Scrum or Kanban Nice to have experience in the latest automated testing methodologies (such as BDD; headless E2E) using Cucumber Zk Framework, Python and/or Ansible would be useful

• To adhere to quality standards, regulatory requirements and company policies
• To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases
• To participate or contribute on EN business in creation of proposals to drive Service improvement plans.
• To independently resolve tickets & esnure that the agreed SLA of ticket volume and time are met for the team.
• To provide support for on call escalations /L3 level support and doing incident & problem management
• Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts & conducting interviews/participation in hiring drives.