Job description:

L3 Oracle DBA with RAC / Performance Tuning exposure.

Highlight
Top-notch Exadata specialist Experience in RAC, ASM, Dataguard, Infiniband switch, storage cell
Experience in Exadata health check, migration, resource management and patching/upgrade
Expertise in database performance tuning Expertise in Backup and recovery Basic
Requirement
10-12 years of production support experience as Oracle DBA with at least 6 years of strong experience on Exadata platform
Demonstrable experience of managing high-performance, high-capacity databases in a critical production environment.
Solid Oracle 11gR1/R2 RAC experience including build, general administration, troubleshooting (Break/Fix) and performance tuning skills
Experience in Clusterware (GRID Infrastructure) - CRS management and configuration Skilled in Oracle ASM and Dataguard administration
Expertise in SQL & Database Level performance tuning skills Expertise in backup and recovery and migration using RMAN, datapump and export/import.
Experience in maintenance and management of databases using Oracle Enterprise Manager Grid Control.
Experience on Solaris, Linux and AIX OS including strong shell scripting skills. Willingness to work in 24 7 Global support model.
Aid development teams for analyzing issues.
Excellent troubleshooting, diagnostic & analytical skills.
Excellent communication & coordination skills is required. Strong initiative and sense of ownership.
Expert knowledge of database scripting and automation technology
Excellent written and verbal communications
Experience working with offshore vendors Builds positive working relationships, works collaboratively with other team members, and is a team player.
Experience in a large corporate environment Competent in Change/Release Management ( ITIL based preferably ITIL Foundation Certified)

• To adhere to quality standards, regulatory requirements and company policies
• To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases
• To participate or contribute on EN business in creation of proposals to drive Service improvement plans.
• To independently resolve tickets & esnure that the agreed SLA of ticket volume and time are met for the team.
• To provide support for on call escalations /L3 level support and doing incident & problem management
• Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts & conducting interviews/participation in hiring drives.