Job Description
Business analyst-senior
Job Summary
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Location: Bucharest
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Project role: Business analyst-senior
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Qualification: B-Tech
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Experience: 4-7 Years
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Skills: Operations Management
- Secondary Skills:
- Customer Service
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No. of positions: 1
Job description:
To improve the efficiency of the business through identification of the existing issues, optimizing activities, creation and implementation of solutionsorimprovementsorenhancements and generating detailed reportsoranalyses to improve processes and functionalities within the assigned project
- To create process and technical resolutions for end to end implementation of improvements based on the root cause identified by the team on the existing issues and processes
- Devise and implement with approval of supervisors action plans to improve the productivity of business by utilizing the analyses and reports prepared by team
- To create and validate business requirements shared by team for enhancing functionality of process workflows to improve customer experience and satisfaction
- To manage relationships with client and business counterparts to achieve goals within various assigned projects to ensure smooth progress and improvements and enhanced functionality.
- To lead a team of process specialists to complete their assigned tasks for quality project delivery
Why Join Us:
At HCL Technologies, we promise many varied opportunities for you to learn, along with the potential to do innovative, interesting work, and to fast track your career. You will have access to the Global clients and team from some of the most experienced leaders in the tech industry who will enable you to get on the fast track to a rewarding tech career. HCL Technologies offers the leadership, flexibility, and people-friendly work culture to enrich the life of an employee and of those around them - to find greater stability, purpose, and growth both personally and professionally.
We encourage our people to try things differently, provide them with the freedom to explore, opportunities to grown, and experiment while offering intensive training and on-the-job coaching opportunities. Our people take pride in their enthusiasm and commitment to go beyond. And we celebrate this collective pride. Below are few of the benefits and perks:
- Global careers and mobility
- A flexible (remote) working environment with work-life balance
- Great opportunities to make the role your own, upskill yourself and get involved with exciting projects
- Total Wellbeing is our focus. Alongside your professional excellence, you join the likeminded colleagues to create a larger impact within the company and society at large in your chosen area of passion - CSR Council, Diversity Council, Sparks – Engagement Champion to name a few